Support & Help
Answers to the common questions — or reach the developer directly.
Billing, account recovery, bug reports and suggestions.
Frequently asked questions
How do I play?
Hold the left half of the screen to run left, the right half to run right. Tap, swipe up, or tap with a second finger to jump. Jump height scales with your speed, and bouncing off walls keeps your momentum — so build speed, then launch to skip whole floors. You have 67 seconds; climb as high as you can.
Is Bounce 67 free?
Yes — free to download and play. There are entirely optional in-app purchases (soft currency, skins, remove-ads) and optional rewarded ads that grant Aura or double a run's payout. Nothing is required to play or compete.
How does 1v1 work?
Tap 1V1 Challenge on the menu to invite a friend or get auto-matched through Game Center. Both players climb the exact same tower for the same 67 seconds, with a live bar showing your opponent's floor. Whoever reaches the highest floor wins (score breaks ties). You'll need to be signed into Game Center; matches run device-to-device with no account to create.
How do skins work?
Every character has 5 skins across four rarities (Common, Rare, Epic, Legendary). Buy a specific one with Aura in the Shop's Skins tab — pick any character from the tab strip — or win them from the gacha. Equip a skin from the same place; it shows in-game, on the menu, and on your shareable score card.
How do I unlock new characters?
Spend 6,700 Aura on a character from the menu, or buy the Unlock All pack in the Shop to get every character (including Moai) at once. Your first character is free to claim.
How does the gacha work?
A single pull is 100 Aura; a 10-pull is 1,000 Aura and guarantees at least one Rare-or-better. Odds are Common 50%, Rare 30%, Epic 15%, Legendary 5% — shown in-app before every pull. Go 20 pulls without a Legendary and the chance rises +5% per pull until a guaranteed Legendary at pull 30. Duplicates refund Aura.
Is it pay-to-win?
No. Every player has the same 67 seconds and identical physics. Purchases are cosmetics (skins, level themes), soft currency and remove-ads only — nothing you buy changes jump height, speed, or time.
How do I restore my purchases?
Open the Shop, scroll to the bottom, and tap Restore Purchases. Make sure you're signed into the same Apple ID you bought with. Remove-Ads and Unlock-All are restorable; consumable Aura packs are spent on purchase and aren't restored.
How do I report a bug or suggest a feature?
Email pj@anvic.it with your device model, iOS version, and steps to reproduce. Feedback and ideas are very welcome.